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20 August, 2020

How Bulk SMS Service Benefits for Logistics & Courier Companies

BulkSMS services acts as a great marketing tool for logistics and courier companies. Nowadays people are spending much time on mobile phones BulkSMS services help in promoting and advertising the brand. Many logistics and courier companies have already replaced emails, calls with SMS services. SMS Gateway API also helps customers to check their order status, real-time notifications regarding the product delivery, etc. As BulkSMS services are cost-effective and cheaper when compared to other communications, most of the companies prefer SMS as an effective mode of communication to send important updates to their customers.

Bulk SMS Services for Logistics and Courier Company

Bulk sms services

Send Notifications

Bulk SMS services work the best when you want to send an alert notification or any urgent information to the customers. This situation arises when the driver is not able to deliver the order on time due to heavy traffic on the road. This delay in the delivery can be informed to the customer in advance through SMS. This helps the customers to plan their day accordingly.

Order updates

SMS acts as a best medium to send order updates to the customers. You can send information regarding order status, order shipping date, track consignment link, delivery date, and any other notifications. SMS acts as a reliable and affordable medium of communication to interact with the target audience.

Replace call with SMS 

For each and every update there is no need to call the customers as the information can be conveyed through an SMS. This helps to save time, smooth functioning of all the tasks and allows us to focus on the priority issues. Using SMS as a communication tool helps in avoiding errors but while doing a call there might be chances of errors while noting the delivery date or time, etc. As the communication can be done smoothly by using SMS, logistics and courier companies prefer implementing bulk SMS marketing.

Promote your brand

Bulk SMS service acts as a great tool for advertising and promoting your brand. By using this you can send coupons, reminders, details of special offers which makes customers utilize your services. Nowadays as everyone is spending much time on their mobile, SMS acts as a powerful technique to stay in touch with the customers and promote your brand.

Send attachments

By using BulkSMS service it is easy to send attachments in the SMS about the invoices, details of the product, billing details, details regarding special offers, promotional news, etc. This helps to improve customer experience and encourage better management.

Faster delivery

You can also attach a location map within an SMS to make the delivery faster. This helps the delivery staff to deliver the products to the customers within the scheduled time. As BulkSMS has many advantages, Logistics and Courier companies can make use of the SMS services for easy and fast delivery of orders.

Conclusion

Logistics and courier businesses are continuously growing very fast, as more companies are moving to the eCommerce business. By using BulkSMS service, it is easy to send order updates, invoices, and also helps in maintaining good relationships with the customers. AdvantaSMS offers reliable, easy to use and cost-effective BulkSMS services to help logistics and courier companies in achieving high productivity at lower costs.

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